Powermat Ring sales are officially closed as of September 15th 2016.

Return and Refund Policy

Return and Refund Policy

Return policy

We want to ensure your complete satisfaction so we will happily accept returns in accordance with the following Return Policy:

Defective, damaged or incorrectly-shipped items

  • If you received a damaged or defective item from us, or the wrong item was shipped to you, contact us at networksupport@powermat.com to verify the item’s condition.
  • You must have purchased the item from us at www.powermat.com
  • If the product was found to be damaged or defective, we will send you a new one, in accordance with our product warranty guidelines.

Other returns

  • Contact our customer service representative at networksupport@powermat.com to receive your return authorization.
  • You must have purchased the item from us at www.powermat.com
  • For all returns other than damaged, defective or incorrectly-shipped items (see above), you will be responsible for the shipping charges to return the item(s). To obtain your refund, the item must be returned to us, unopened and in its original packaging, with all accessories, within 30 days of the date upon which we provided the item to the carrier for shipment to you. You must also follow the Return Procedures specified above to receive your return authorization.

WARRANTY STATEMENT

ONE YEAR LIMITED WARRANTY

Powermat Technologies Ltd. (“Powermat”) sells its products with the intent that they are free of defects in manufacture and workmanship for one year from the date of original purchase, except as noted below. Powermat warrants that its products will be free of defects in material and workmanship under normal use and service. This warranty extends only to consumers and does not extend to Retailers.

Powermat Technologies Consumer Support: www.powermat.com/ring-support

Powermat does not authorize anyone, including, but not limited to, Retailers, the subsequent consumer purchaser of the product from a Retailer or remote purchasers, to obligate Powermat in any way beyond the terms set forth herein. This warranty does not cover damage caused by misuse or abuse; accident; the attachment of any unauthorized accessory; alteration to the product; improper installation; unauthorized repairs or modifications; improper use of electrical/power supply; loss of power; dropped product; malfunction or damage of an operating part from failure to provide manufacturer’s recommended maintenance; transportation damage; theft; neglect; vandalism; or environmental conditions; loss of use during the period the product is at a repair facility or otherwise awaiting parts or repair; or any other conditions whatsoever that are beyond the control of Powermat.

THE WARRANTY PROVIDED HEREIN SHALL BE THE SOLE AND EXCLUSIVE WARRANTY. THERE SHALL BE NO OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS OR ANY OTHER OBLIGATION ON THE PART OF THE COMPANY WITH RESPECT TO PRODUCTS COVERED BY THIS WARRANTY. POWERMAT TECHNOLOGIES LTD SHALL HAVE NO LIABILITY FOR ANY INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES. IN NO EVENT SHALL THIS WARRANTY REQUIRE MORE THAN THE REPAIR OR REPLACEMENT OF ANY PART OR PARTS WHICH ARE FOUND TO BE DEFECTIVE WITHIN THE EFFECTIVE PERIOD OF THE WARRANTY. NO REFUNDS WILL BE GIVEN. IF REPLACEMENT PARTS FOR DEFECTIVE MATERIALS ARE NOT AVAILABLE, POWERMAT TECHNOLOGIES LTD RESERVES THE RIGHT TO MAKE PRODUCT SUBSTITUTIONS IN LIEU OF REPAIR OR REPLACEMENT.

This warranty does not extend to the purchase of opened, used, repaired, repackaged or resealed products, including but not limited to sale of such products on Internet auction sites or sales of such products by surplus or bulk resellers. Any and all warranties or guarantees shall immediately cease and terminate as to any products or parts thereof which are repaired, replaced, altered, or modified, without the prior express and written consent of Powermat. This warranty provides you with specific legal rights. You may have additional rights which may vary from state to state. Because of individual regulations, some of the above limitations and exclusions may not apply to you.

Powermat-Enabled Devices

Any microUSB phone or iPhone can be wirelessly charged on any Powermat charging spot by using a Powermat Ring.

There is a wide variety of AirFuel Inductive compatible phones on the market, and they can be purchased through multiple carriers.

FAQ

What is the Powermat Ring & how do I use it? +
The Ring is your key to wireless power. We made it extremely light and compact without sacrificing the capabilities of a normal phone charger. Simply launch the Powermat app, plug in the Ring, place it onto the Powermat Charging Spot, and Tap To Charge.
Why do I need the Ring? +
An increasing number of mobile devices already come with embedded wireless charging capabilities like Samsung S6, Samsung Note 5, LG G3 and more. If your phone does not have it built in, you need the Ring in order to transfer wireless power from the charging spot to your phone.
What mobile devices the Powermat Ring suitable for? +
The Ring is designed to charge smartphones with a Micro USB charging port or an iPhone charging port. This typically means the Ring supports Android based phones, iPhone 4/4S, iPhone 5 or later versions, Blackberry and Windows based phones.
Why do I need the Powermat app? +
The Powermat app works as your guide in the world of wireless charging. It makes the Powermat setup easy and reveals all the Powermat locations available to you when you’re out and about. The app is available for download in the App Store and Google Play. Visit www.powermat.com/app for more information.
Can I use the Ring in my home or office? +
Unfortunately, the Ring is not suitable for home charging mats. However, we recently announced a partnership with DuPont Building Innovations to bring wireless charging to their Corian surfaces. You will soon be able to wireless charge on home and office surfaces.

To read more answers, click here.